Probegins is committed to protecting your personal information. Our collection, use, disclosure, and storage of personal data comply with relevant privacy laws, including the General Data Protection Regulation (GDPR) for European customers and other applicable data protection regulations.

By accessing and using our website, you consent to our collection, storage, use, and disclosure of your personal information in accordance with this Privacy Policy.

We regularly review and update this Privacy Policy. Any changes will be published on our website. Your continued use of our website and services constitutes acceptance of any updates. You can request a copy of our latest Privacy Policy by contacting us at support@probegins.com.

WHAT IS PERSONAL INFORMATION?

"Personal information" refers to any information that can identify an individual, such as:

Name

Mailing address

Gender

Email address

Telephone or mobile number

Payment details (e.g., credit or debit card information)

Billing address

Data provided through customer surveys

Website usage details (IP address, browser type, operating system)

For employees or job applicants, we may also collect:

Employment details, including previous work experience

Information from resumes or job applications

HOW DO WE COLLECT PERSONAL INFORMATION?

We collect personal information directly from you when you:

Purchase or use our products or services

Contact us via our website, email, phone, or social media

Fill out forms on our website

Provide feedback or participate in surveys

Apply for a job with us

We may also collect technical data from third-party analytics providers, advertising networks, and payment processors.

Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to improve user experience. You can manage cookie preferences through your browser settings.

CAN I REMAIN ANONYMOUS?

If you wish to make a purchase, we require certain personal details to process your order. However, for general inquiries, you can contact us anonymously.

WHY DO WE COLLECT YOUR PERSONAL INFORMATION?

We collect, store, use, and disclose your personal information to:

Process orders and deliver products

Communicate with you regarding your orders, support requests, or promotions

Improve our website and services

Comply with legal obligations

Prevent fraudulent activities

Send marketing and promotional materials (you can opt out at any time)

DIRECT MARKETING

We may send you promotional emails or messages about our products and services. You can opt out of marketing communications by clicking the "unsubscribe" link in our emails or by contacting support@probegins.com.

WHO DO WE SHARE YOUR PERSONAL INFORMATION WITH?

We may share your information with:

Shipping and logistics partners to process and deliver orders

Payment processors to complete transactions

IT service providers who help manage our website and security

Government agencies if required by law

We ensure that any third party handling your data complies with relevant data protection laws.

International Data Transfers

Your personal data may be stored or processed outside your country of residence, including in the United States, Canada, the UK, and Hong Kong. We take appropriate measures to ensure your data remains secure, regardless of where it is processed.

SECURITY OF YOUR PERSONAL INFORMATION

We take commercially reasonable steps to protect your personal information from unauthorized access, misuse, or loss. Our security measures include:

Encrypting sensitive data

Using secure servers and firewalls

Restricting access to personal data to authorized employees only

However, no method of data transmission is 100% secure. If you believe your personal information has been compromised, please contact us immediately at support@probegins.com.

HOW LONG DO WE RETAIN YOUR INFORMATION?

We retain your personal data for as long as necessary to provide services, comply with legal obligations, or resolve disputes. When data is no longer needed, we securely delete or anonymize it.

HOW CAN YOU ACCESS OR UPDATE YOUR PERSONAL INFORMATION?

You have the right to:

Request access to your personal data

Request corrections to inaccurate or outdated information

Request the deletion of your data under certain conditions

To make a request, contact us at support@probegins.com.

HOW TO FILE A COMPLAINT?

If you believe we have mishandled your personal information, please contact us at support@probegins.com. We will investigate your complaint and respond within a reasonable timeframe.

If you are not satisfied with our response, you may contact your local data protection authority.

CONTACT US

For any questions regarding this Privacy Policy, or if you wish to exercise your data rights, you can contact us at:

📧 Email: support@probegins.com

This Privacy Policy was last updated on 10-03-2025